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FastGem Help Articles

List of articles in category FastGem Help Articles
Title	Hits	Vote	Rating
Two-Factor Authentication: What to do when someone gets a new phone	Hits: 79	Vote: 0	Rating: 0
Accessing & Utilizing the Action Logs	Hits: 4338	Vote: 0	Rating: 0
Hiding Select People/Work Order Status from a Selected User Group	Hits: 2979	Vote: 0	Rating: 0
Restricting a User by IP Address	Hits: 21	Vote: 0	Rating: 0
Linking a User Record to an Existing Rep Record	Hits: 30	Vote: 0	Rating: 0
Resetting Passwords for Other Users	Hits: 3762	Vote: 0	Rating: 0
Deactivating/Disabling a user in FastGem	Hits: 2581	Vote: 0	Rating: 0
Setting Permissions for Users	Hits: 3636	Vote: 0	Rating: 0
Onboarding Users/Reps from Front End	Hits: 4228	Vote: 0	Rating: 0
Problem: Rep/Tech Does Not Appear in Hierarchy	Hits: 356	Vote: 0	Rating: 0

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Subcategories

Actions/Action Logs 1

Creating and Editing Users/Records/Groups 23

Equipment and Inventory 3

Forms 29

Building/Editing Forms (Admin/Backend) 25

Tech Forms (Front end) 2

Customer Verification Forms (Front End) 1

Order Forms (Front End) 1

Getting Started 6

Invoicing and Payments 8

Leads and Customers/Submissions/People 9

Mass Update/Upload/Texting Tool 5

Menu Items: Creation, Display, and Organization 6

Misc/Multiple 22

Messaging/Communication in FastGem 10

Internal Communication (User-to-User(s)) 5

External Communication (User to Customer(s)) 3

RingCentral within FastGem 2

Overlay Tool and Provider Portals 11

Packages and Providers 4

Payroll 33

Misc Payroll Training 15

Commissions and Payplans 13

Promotions and Rep Adjustments 5

Quality Control/Follow Ups 5

Reconciliation 2

Reporting 6

Search Tools 2

Scheduling 3

Tasks 3

Timeclock 4

Work Orders (AKA Appointments) 6