• Help Categories

Categories

  • Accounts / Properties (1)

  • Actions/Action Logs (2)

  • Creating and Editing Users/Records/Groups (24)

  • Equipment and Inventory (4)

  • Forms (0)

    • Building/Editing Forms (Admin/Backend) (25)
    • Tech Forms (Front end) (2)
    • Customer Verification Forms (Front End) (1)
    • Order Forms (Front End) (1)
  • Getting Started (6)

  • Invoicing and Payments (14)

  • Leads and Customers/Submissions/People (11)

  • Mass Update/Upload/Texting Tool (11)

  • Menu Items: Creation, Display, and Organization (7)

  • Misc/Multiple (25)

  • Messaging/Communication in FastGem (0)

    • Internal Communication (User-to-User(s)) (6)
    • External Communication (User to Customer(s)) (3)
    • RingCentral within FastGem (2)
  • Overlay Tool and Provider Portals (12)

  • Packages and Providers (4)

  • Payroll (0)

    • Misc Payroll Training (15)
    • Commissions and Payplans (13)
    • Promotions and Rep Adjustments (6)
  • Quality Control/Follow Ups (5)

  • Reconciliation (2)

  • Reporting (6)

  • Search Tools (3)

  • Scheduling (3)

  • Tasks (3)

  • Timeclock (4)

  • Work Orders (AKA Appointments) (7)

Tags

  • Training
  • training-admin
  • training-internal users
  • training-processors
  • training-payroll admin
  • training-house
  • training-sales reps
  • training-form management
  • Troubleshoot
  • training-techs

FastGem Help Articles

Filters
List of articles in category FastGem Help Articles
Title Hits Vote Rating
Accessing & Using Order Forms (Video) Hits: 3772 Vote: 0 Rating: 0
Entering a Customer and Order into FastGem - Simple Overview Hits: 549 Vote: 0 Rating: 0
Basic FastGem Overview for Instance Owners Hits: 467 Vote: 0 Rating: 0
Basic FastGem Overview for Sales Reps Hits: 535 Vote: 0 Rating: 0
Basic Payroll Navigation for Payroll Admins: Introduction Hits: 352 Vote: 0 Rating: 0
Basic FastGem Overview for Technicians Hits: 406 Vote: 0 Rating: 0
Basic FastGem Overview for Internal Users Hits: 383 Vote: 0 Rating: 0
Problem: Large Transaction Declined in FastGem Hits: 10 Vote: 0 Rating: 0
Attaching an Invoice Template to a Quick-Print Button Hits: 103 Vote: 0 Rating: 0
How to Enable Post-Date Charging for Work Orders Hits: 154 Vote: 0 Rating: 0

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Subcategories

Accounts / Properties 1

Actions/Action Logs 2

Creating and Editing Users/Records/Groups 24

Equipment and Inventory 4

Forms 29

Building/Editing Forms (Admin/Backend) 25

Tech Forms (Front end) 2

Customer Verification Forms (Front End) 1

Order Forms (Front End) 1

Getting Started 6

Invoicing and Payments 14

Leads and Customers/Submissions/People 11

Mass Update/Upload/Texting Tool 11

Menu Items: Creation, Display, and Organization 7

Misc/Multiple 25

Messaging/Communication in FastGem 11

Internal Communication (User-to-User(s)) 6

External Communication (User to Customer(s)) 3

RingCentral within FastGem 2

Overlay Tool and Provider Portals 12

Packages and Providers 4

Payroll 34

Misc Payroll Training 15

Commissions and Payplans 13

Promotions and Rep Adjustments 6

Quality Control/Follow Ups 5

Reconciliation 2

Reporting 6

Search Tools 3

Scheduling 3

Tasks 3

Timeclock 4

Work Orders (AKA Appointments) 7