**As an example, we used the name 'Tori Spelling' for the customer.
- Login to FastGem (Front end)
- Click on 'Submissions' Tab.
- Click on the customer name in which you need to send a text.
- Click on the 'Edit Item' button.
- Click on 'Action logs'
Then, a drop down display of this section will appear. You can either choose a text template in the drop down box provided for that area ,or you can send an original text in the 'Send Text to Customer' field.
- Click on the green 'Send Message' button when you are ready to send the text.
- Scroll back up and click the 'Save' button.
- Click the 'back' button to bring you back to the 'Submissions' page. All done!