YOU MUST BE AN INTERNAL USER WITH MESSAGING PERMISSION ENABLED TO ACCESS THIS FEATURE IN FRONT END & ADMIN ENABLED TO ACCESS FROM BACK END. 

  1. Login to ADMIN FastGem (Back end). Click on the FastGem 'Diamond' icon in the top left hand corner of your screen. 
  2. Click on the 'Message Center' option on the provided list. 
  3. Click on the 'Users' icon. 
  4. Choose the user/rep you wish to send an internal message to. (Names provided in model will differ in your FastGem.)
  5. Type in your message, subject, etc, and Click 'Send'. All done! 

 

 

 

 

 *Training Video- Messaging Tool