Problem: Account doesn't show up in payroll. 

Resolution: Check payment cleared status and date. Make sure Payment Cleared date is shown. 

1. From Front- end, Click on 'Appointments' tab. Type the name of the customer in search bar. Hit the 'Enter' key on your keyboard. Click on customer name to go to link to submission page for that customer. 




2. Click the 'Edit' button. 


3. View the 'Payment Cleared Date' field. 

4. Double click into field to make it editable, and type in the corresponding 'Payment Cleared' date as it should appear. Then, click 'Save' button. 



5. Click into 'Payroll' tab, click 'Refresh', and you should now see the correct data.